* Terms & Conditions

Booking of 5 and under: A 48-hours cancellation policy applies to your booking. Any cancellation within 48 hours will attract the Cancellation Charges minimum of $70 per person.

Please note : A Credit Card guarantee will be required for all bookings. Please advise us of any special dietary requirements when you book or by contacting us on [email protected].

Group bookings: For bookings of 6 or more people we will require a non-refundable deposit of 30% of the expected bill total. This will be processed on the credit card supplied at the time of booking. The initial non-refundable deposit is forfeit for cancellations at any time up to and including 7 days prior to your reservation. Any cancellation within 7 days, will attract the full Cancellation Charge starting a minimun of $65 per person.

All changes and/or cancellation to bookings need to be communicated in writing. Cancellation charges: If you cancel for any reason inside the cancellation time, or do not arrive on your specified booking date then a full cancellation penalty starting a minimum of $70 per person will apply. 

Special events: Full prepayment is required for all Special Events (for example: Christmas Day, New Year's Eve, Valentine's Day, Yulefest, Long Weekends and Ticketed events) . These bookings are non-cancellable and non-refundable. Please refer to your event ticket, invoice or confirmation letter for further details.